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Enquiries for products have tripled since the programme

Jane Pocock, Corporate Programmes Manager, Toshiba Information Systems UK

Putting managers at the heart of performance management

Consultative Selling

Modern selling requires consulting with customers to find the solutions that meet their needs. This programme delivers a deep understanding of the specific skills needed for each stage of the consultative sales process.

Who will benefit: Everyone who needs to build their consultative selling skills

Duration: One to three days, to include individual coaching time

No. of delegates: Up to 12 delegates

Optional value-add services

  • Training Needs Analysis prior to design and delivery to establish exact requirements for maximum programme value

Programme content

  • Sales Process Analysis Workshop
  • The role of consulting in selling
  • Consulting through questioning
  • Consulting through listening
  • Powerful relationship building skills
  • Managing the client
  • Handling potential blocks
  • Consultative approaches to solutions
  • Becoming the trusted advisor


Delegates will have:

  • a more effective sales process
  • enhanced critical skills for consulting – questioning, listening
  • powerful relationship building skills and tools
  • improved client relationships based on mutual respect

Contact us by email or by phone +44 (0)1491 411544 to discuss how we can work with you!