Managing Virtual Teams
Managers of virtual teams face very specific challenges not covered in management development programmes – in particular, the complexity of managing flexible working as well as the performance, motivation and effective communication of remote workers. The programme is delivered using virtual media, with a kick-off half-day classroom session for specific coaching skills.
Who will benefit: Managers of virtual teams
Duration:1 x three-hour classroom session, 2 x two-hour Phone Delivered Training™ sessions and 1 x web-conference
No. of delegates: Up to 10 delegates
Optional value-add services
- Coaching calls for each manager between sessions really drive the benefits into the business.
- Training Needs Analysis prior to design and delivery to establish exact requirements for maximum programme value.
Programme content
Classroom coaching – half-day- The role of the virtual manager
- Emotional and practical challenges
- Feedback
- Questioning
- Motivation skills
- Communication styles
- Rapport building
- Giving and receiving feedback
- Use of technology
- Best practice for conference calls
- Managing conflict
- Maintaining motivation
- Advanced communication skills
- Developing trust
Benefits
Delegates will have:
- identified communication styles and practised how to communicate effectively with team members
- improved productivity of web-conferencing and conference call skills
- developed practical approaches to managing conflict
- understood how to motivate the team
- acquired effective approaches to building trust in a virtual team and know how to rebuild trust
- compiled an agreed code of conduct, crucial to continuous improvement of team performance
Contact us by email or by phone +44 (0)1491 411544 to discuss how we can work with you!
