Creating Effective Virtual Teams
Virtual teams face very specific challenges – in particular, the complexity of managing flexible working as well as the performance, motivation and effective communication of remote workers. This programme delivers specific practical skills and techniques to everyone (including the manager) who has to work in a virtual team. Naturally the programme is delivered via a range of virtual media, with individual coaching for managers and group sessions for the whole team.
Who will benefit: Managers and staff operating within a virtual team
Duration: 1 x three-hour 1-2-1 coaching session (manager only), 2 x two-hour Phone Delivered Training™ sessions and 1 x web-conference
No. of delegates: Up to 10 delegates
Optional value-add services
- Coaching calls for each delegate between sessions really drive the benefits into the business
- Training Needs Analysis prior to design and delivery to establish exact requirements for maximum programme value
Programme content
1-2-1 coaching (manager only)- The role of the virtual manager
- Emotional and practical challenges
- Feedback
- Questioning
- Motivation skills
- Communication styles
- Rapport building
- Giving and receiving feedback
- Use of technology
- Best practice for conference calls
- Managing conflict
- Maintaining motivation
- Advanced communication skills
- Developing trust
- Establish an agreed code of conduct as a group
- Agree on action plans
Benefits
Delegates will have:
- identified each other’s communication styles and practised how to communicate effectively with each other
- improved the productivity of webconferencing and conference call skills
- developed practical approaches to managing conflict
- understood how a manager maintains motivation in the team
- acquired effective approaches to building trust
- compiled an agreed code of conduct crucial to continuous improvement of team performance
Contact us by email or by phone +44 (0)1491 411544 to discuss how we can work with you!
