Archive Case Studies
- FMCG - measurement, alignment and evaluation of leadership programme
- County Police Force - putting a value on key capability and measurement thereof
- Travel and Tourism - evaluating a return on investment in staff and staff training
- Phone training sales skills - long term sales improvement for car showroom sales people
- Good to great – customer service skills for a fleet management contact centre
- Time management essentials for site managers – Property Management Company
- Company roll out of continuous improvement – global telco
- In-house telephone sales training - Phone Delivered Training™ – national Energy Company
- Phoneclass™ Best Practice Guidelines for business conference calls


