Case Studies
3C works across industries delivering solutions to improve people performance.
Company: Iron Mountain
Industry: Information Storage
Solution: Performance Management
Putting managers at the heart of Performance Management
After a decade of acquisition driven growth, the Iron Mountain Europe (IME) executive team know that future growth must be driven by improved performance of their people. 3C worked with the HR team to implement a practical, effective performance management process across Europe. more
Company: John Lewis
Industry: Retail
Solution: IT in the workplace
The Value of ITQ to John Lewis
Feedback from a Partner survey at the Welwyn store highlighted a requirement from Departmental Managers for more training and support on the use of core IT. The JL Welwyn Branch in conjunction with Cambridge Regional College provided a training programme leading to ITQ certification for 16 Departmental Managers during 2008. more
Company: Nationwide
Industry: Financial Services
Solution: Customer Service Training
‘The say NO for better customer service!’ programme
"We know we need to improve Customer Service skills, but the team are already overworked and very stressed" more
Company: Portrait
Industry: IT
Solution: Management Training
People management development training for a software company
The company has experienced substantial change over the last few years. It is starting to grow again and wishes to provide its managers with training to establish a consistent management style across the business. more
